STUDIO BUMS® official Shipping Info page.
Shipping & Returns
Where do you ship to?
We ship worldwide.
What does shipping cost?
FREE for orders over $100.00 (within the USA).
USPS Flat Rate $6.00 (within the USA)
UPS Hawaii/Alaska/Puerto Rico $14.95
International orders are calculated based on location. Add items to your cart and select your country from the list to get a shipping price.
We will ship International orders within 1-2 days of being placed and can take up to 12 business days following order processing for delivery through local post.
Additional custom fees or taxes can be calculated HERE (www.dutycalculator.com)
We do not pre-pay or cover any import fees.
Can I track my order?
Once your order is shipped you’ll receive a confirmation email containing USPS tracking number. International orders will have a UPS shipping confirmation number.
Please allow 24 hours for the tracking link to activate.
If you have any questions regarding your order or shipment please contact us at firstname.lastname@example.org Phone: 347-699-2867 (BUMS)
What is your return or exchange policy?
Our goal is to make sure you’re 100% satisfied with your STUDIO BUMS purchase. We accept returns for EXCHANGE or STORE CREDIT only up to 14 days from the delivery date. Returns will only be accepted if items are in new condition (unworn/unwashed) with all tags attached. Please note that original shipping charges are non-refundable.
Customers will be responsible for return shipping charges to STUDIO BUMS. Once items are received, your exchange will be shipped free of charge.
Send Returns or Exchanges to:
4736 Onondaga Blvd #180
Syracuse, NY 13219
Include a copy of the packing slip or confirmation email from your order and note the exchange information.
Once your return is received, your new item(s) will be shipped at no additional cost or we will issue your STORE CREDIT.